Firefly IT Solutions

Address: Unit IC10 Horizon Scotland Forres Enterprise Park Town: Forres County: Moray Postcode: IV36 2HE Telephone: 01309 676151 Email: info@fireflyits.com Website: http://www.fireflyitsolutions.ltd.uk Google map Click here

Description About Firefly IT Solutions Ltd   Firefly is an IT solutions business based in Forres, in the North of Scotland, and offering IT related products and services to small businesses throughout the UK. Experience. Firefly offer you an experienced team who are focused on providing an IT solution that satisfies your business requirements. The core team have spent time working with a varied range of vendors and software products to ensure that they can give you a solution that fits, whatever business you may be in. Impact. Firefly appreciate that the performance of your IT systems can directly effect the efficiency and productivity of your organisation and their actions reflect this. Firefly will schedule work at a time that is convenient to you, whether it be during working hours, evenings or weekends and will prioritise all of your calls accordingly to ensure that the work that’s critical to the function of your business is completed first. Services Firefly IT Solutions provide a wide variety of services, including in no particular order: A “Virtual” IT Department IT System Review Regular system monitoring and maintenance Preventative checks IT management and consultancy System security Business continuity and disaster recovery Network support Installation and relocation Remote and onsite support Online helpdesk with customer web portal Supplier management Budget planning Software auditing Hardware auditing Full detailed reporting of all activity. Malware removal System health checks Remote Support Firefly use remote support for those occasions that don’t require a site visit, this saves customers money and allows Firefly to respond to problems much more quickly. To provide this Firefly use a variety of tools but the main products are off the shelf products that they subscribe to, from vendors such as Logmein and NTRGlobal.   Online Helpdesk Firefly use an online helpdesk to aid them in tracking calls from registered customers. This allows them to prioritise the issues as well as giving you full transparency into the work that they are doing for you. To be able to provide this Firefly have partnered with e-Warehouse which has given them access to the Oxygen helpdesk. Products Firefly IT Solutions supply hardware, software and licenses to their service customers but will also provide competitive quotes for other customers, often with next day delivery. Please email info@fireflyits.com with the following information if you require a quote: Manufacturer Product name/ref Quantity Your company, name, telephone number and email address. Firefly IT Solutions can provide products from the following manufacturers:   Dell Microsoft Entanet TheGreenbow Netgear Apple ASUS Atec Autodesk Avocent Axis Communications Belkin BenQ Buffalo Business Objects Canon Cisco Computer 2000 Computer Associates Creative Labs CTX Dell D-Link ECS Enterasys Epson Filemaker F-secure Fujitsu Fujitsu Siemens Computers Gainward GNR Hauppauge Hewlett-Packard IBM Iiyama Imation     InFocus Intel Iomega Juniper Kensington Kingston LG Electronics Linksys Logitech McAfee Security Memorex Memory (RAM) Microsoft OEM Navman Nortel Novell Philips Pinnacle Systems PNY Samsung Seagate SonicWall Sony Super Micro Symantec Targus Toshiba Verbatim VERITAS (see Symantec) Visioneer Vodafone Vogels Western Digital Xerox UK ZyXEL Communications UK Lt If you would like more detailed information, please check the contact details listed above, or click on the web link for Firefly IT Solutions' own website.   Please tell this advertiser that you found them via the This is Moray website.